Signing in, passwords and signing out

Sign in#

Go to Sign in and enter your email and password, or choose Continue with Google. If you were invited, use the temporary password your admin gave you, then change it.

An account created with Google has no password: OpenATS says This account signs in with Google if you try one. Use Continue with Google instead.

Settings → Account → Sign-in shows how you sign in: Google (Linked or Not linked), Password (Set or Not set) and Two-step verification.

Two-step verification#

With two-step verification on, signing in with your password takes you to a Two-step verification page: enter the 6-digit code from your authenticator app, or one of your recovery codes, and choose Verify. After five wrong codes, wait 15 minutes before trying again. Continue with Google never asks: it relies on your Google account’s own 2-Step Verification, which you turn on in your Google account.

1. 1

   Step 1: Open Settings → Account. Under Sign-in, next to Two-step verification, choose Set up.

2. 2

   Step 2: Enter your Current password and choose Continue.

3. 3

   Step 3: Scan the QR code with an authenticator app such as 1Password, Google Authenticator or Authy.

   Can’t scan it? Type the key shown under it into the app instead.

4. 4

   Step 4: Enter the Code from the app and choose Turn on.

5. 5

   Step 5: Save your ten recovery codes with Copy codes or Download, then choose I’ve saved them.

   Each one signs you in once if you lose your phone, and they won’t be shown again.

Turning it on or off signs out every other browser signed in to your account; the one you’re using stays signed in. New recovery codes replaces your codes, and Turn off turns it off: both ask for your password and a code from the app or a recovery code. Lost your phone and your codes? Ask an admin to archive your account and invite you again, which starts your sign-in over.

Change your password#

1. 1

   Step 1: Open Settings → Account.

2. 2

   Step 2: Under Sign-in → Change password, enter your Current password, your New password, and Confirm new password.

3. 3

   Step 3: Choose Change password.

An account that signs in with Google has no password to change.

Forgotten your password?#

1. 1

   Step 1: On the sign-in page, choose Forgot your password?

2. 2

   Step 2: Enter the email you sign in with and choose Email me a link.

   The page says the same thing whether or not the address has an account.

3. 3

   Step 3: Open the email and follow the link.

   It works once, for an hour. Asked twice? Use the latest email.

4. 4

   Step 4: Enter a new password twice, and choose Save new password. Then sign in with it.

If your address is in several workspaces, the new password is the one for each of them. An account made with Google has no password to reset: the email says to use Continue with Google instead.

Saving the new password signs you out in every browser. If two-step verification is on, signing in still asks for your code.

More than one workspace#

One email address can belong to several workspaces. When you sign in with Google, OpenATS asks Choose a workspace and opens the one you pick.

Sign out#

Open the account menu at the bottom of the sidebar and choose Sign out. It signs out the browser you’re using; other browsers and the OpenATS Extension stay signed in. The extension has its own Sign out in its account menu. Resetting your password, or turning two-step verification on or off, signs out every other browser; the extension stays signed in.