What the “In OpenATS” and “Emailed” badges mean
An In OpenATS pill says they’re in OpenATS. In Juicebox, hover it for their stage, role, owner, last activity and email history; in the side panel, a line under it says how often your team has emailed them, such as Emailed 3× · last Sep 3 by Dana. Someone new gets no pill in Juicebox, and New to OpenATS in the side panel.
| Badge | Means |
|---|---|
| In OpenATS (in Juicebox) | They’re in OpenATS. Hover for their stage and role, the furthest stage they reached, their owner, your team’s emails with them, their last reply, any active sequence and their last activity. Click to open them in OpenATS. |
| In OpenATS (in the side panel) | They’re in OpenATS. The pill opens them there, and a line under it shows your team’s emails with them, their last reply and any active sequence, when there’s something to say. |
| No pill (in Juicebox), New to OpenATS (in the side panel) | Not in OpenATS yet. OpenATS keeps no mail for people it doesn’t know, so it can’t say whether anyone wrote to them. |
| Emailed 3× · last Sep 3 by Dana | How many times your team has emailed them, and the last time and who. |
| Checking email history… | Just added: every connected inbox is looking back for earlier mail with them. It updates by itself. |
What “Emailed” counts#
Mail your team sent them, from any recruiter’s connected Gmail or from OpenATS, each email once, and only mail you could read in OpenATS. That’s how emails a Juicebox sequence sent from your own Gmail show up.
In Juicebox’s hover text, “No emails found” means none in the team’s connected inboxes, not that nobody ever wrote to them. Add someone who shows New to OpenATS and their earlier mail is found.
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