Email templates and merge tokens
Admins write templates in Settings → Email → Email templates with New template: a name, a subject and a body. Merge tokens like {{first_name}} and {{role_title}} are replaced for each candidate. Templates are used when you compose an email and by automatic emails.
Create a template#
Step 1: Open Settings → Email.
Step 2: Under Email templates, choose New template.
Step 3: Give it a Name, a Subject and a Body, using merge tokens where you like, and save.
New workspaces start with three: Application received, Rejection and Interview scheduled.
Merge tokens#
| Token | Becomes |
|---|---|
{{first_name}} | The candidate’s first name |
{{candidate_name}} | Their full name |
{{role_title}} or {{job_title}} | The role’s title |
{{client_name}} or {{company_name}} | The client (at an agency) or your company |
{{sender_name}} | Who it’s from (in sequences) |
{{interview_title}}, {{interview_time}} | The interview’s title and time (in interview emails) |
A token OpenATS doesn’t recognise is left out of the email, so check spelling before you save.
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