Slack

Connect Slack#

1. 1

   Step 1: An admin opens Settings → Integrations → Slack and chooses Add to Slack.

2. 2

   Step 2: Approve OpenATS in Slack.

3. 3

   Step 3: Turn on the channels OpenATS should read.

   Each channel has its own switch. A channel that’s on is linked, and OpenATS reads its last 90 days.

Everyone else sees An admin can connect Slack. until it’s connected.

Channels#

• Link a channel to a specific client or role (or a department, or the whole workspace) so what’s said there is tied to it.
• Turn on client channels automatically links new client channels as they appear. It’s off to begin with.
• Include my private channels lists your private channels too.
• Turn all on links every channel in the list.

What’s said in linked channels feeds what OpenATS learns about how your team hires. Messages from bots are skipped.

Scout in Slack#

Scout matches people by their email address and sends each person their own items as direct messages, with buttons to act on them: drafts to approve, automated emails, questions to confirm, handoffs and alerts. Turn yours on or off with Send my Scout items to Slack.

Message the bot, or @mention it, to ask a question: it answers read-only. In a shared conversation it answers only from what everyone in it may see.

Disconnect#

Turning a channel off deletes what OpenATS kept and learned from it. Disconnecting Slack stops OpenATS reading Slack and deletes everything it learned there.