# Signing in, passwords and signing out

> How to sign in to OpenATS, with a password or Google, use two-step verification, change your password, choose between workspaces, and sign out.

Sign in at [openats.ai/login](https://openats.ai/login) with your email and password, or with **Continue with Google**. If you’ve forgotten it, **Forgot your password?** on the sign-in page emails you a link to choose a new one; to change it while signed in, use **Settings → Account**. With two-step verification on, signing in with a password also asks for a code from your authenticator app. **Sign out** is in the account menu at the bottom of the sidebar, and signs out the browser you’re using.

*Getting started · Last updated 2026-11-11*

---

## Sign in

Go to [Sign in](https://openats.ai/login) and enter your email and password, or choose **Continue with Google**. If you were invited, use the temporary password your admin gave you, then change it.

An account created with Google has no password: OpenATS says **This account signs in with Google** if you try one. Use **Continue with Google** instead.

**Settings → Account → Sign-in** shows how you sign in: **Google** (Linked or Not linked), **Password** (Set or Not set) and **Two-step verification**.

## Two-step verification

With two-step verification on, signing in with your password takes you to a **Two-step verification** page: enter the 6-digit code from your authenticator app, or one of your recovery codes, and choose **Verify**. After five wrong codes, wait 15 minutes before trying again. **Continue with Google** never asks: it relies on your Google account’s own 2-Step Verification, which you turn on in your Google account.

1. Open **Settings → Account**. Under **Sign-in**, next to **Two-step verification**, choose **Set up**.
2. Enter your **Current password** and choose **Continue**.
3. Scan the QR code with an authenticator app such as 1Password, Google Authenticator or Authy.
   Can’t scan it? Type the key shown under it into the app instead.
4. Enter the **Code from the app** and choose **Turn on**.
5. Save your ten recovery codes with **Copy codes** or **Download**, then choose **I’ve saved them**.
   Each one signs you in once if you lose your phone, and they won’t be shown again.

Turning it on or off signs out every other browser signed in to your account; the one you’re using stays signed in. **New recovery codes** replaces your codes, and **Turn off** turns it off: both ask for your password and a code from the app or a recovery code. Lost your phone and your codes? Ask an admin to archive your account and invite you again, which starts your sign-in over.

## Change your password

1. Open **Settings → Account**.
2. Under **Sign-in → Change password**, enter your **Current password**, your **New password**, and **Confirm new password**.
3. Choose **Change password**.

An account that signs in with Google has no password to change.

## Forgotten your password?

1. On the sign-in page, choose **Forgot your password?**
2. Enter the email you sign in with and choose **Email me a link**.
   The page says the same thing whether or not the address has an account.
3. Open the email and follow the link.
   It works once, for an hour. Asked twice? Use the latest email.
4. Enter a new password twice, and choose **Save new password**. Then sign in with it.

If your address is in several workspaces, the new password is the one for each of them. An account made with Google has no password to reset: the email says to use **Continue with Google** instead.

Saving the new password signs you out in every browser. If two-step verification is on, signing in still asks for your code.

## More than one workspace

One email address can belong to several workspaces. When you sign in with Google, OpenATS asks **Choose a workspace** and opens the one you pick.

## Sign out

Open the account menu at the bottom of the sidebar and choose **Sign out**. It signs out the browser you’re using; other browsers and the [OpenATS Extension](https://openats.ai/docs/openats-extension/install-and-sign-in) stay signed in. The extension has its own **Sign out** in its account menu. Resetting your password, or turning two-step verification on or off, signs out every other browser; the extension stays signed in.

## Questions about signing in, passwords and signing out

### Why does it say my account has been deactivated?

An admin archived your account, so it can’t sign in. Ask an admin of your workspace to restore it from **Settings → Team**.

### Can I sign in with Google if I signed up with a password?

Usually, yes. OpenATS links your Google account the first time you use **Continue with Google**, as long as Google vouches for the address: a Gmail address, or a Google Workspace account on your own company’s domain. A personal Google account made with a work address isn’t accepted for an existing account; keep using your password.

---

Still need help? Write to the OpenATS team at https://openats.ai/support (or support@b150.ai). We reply by email.

Source: https://openats.ai/docs/getting-started/sign-in-and-out
OpenATS help center: https://openats.ai/docs
