# Roles and what each can do

> The six OpenATS roles, from Super admin to Interviewer, and what each one can see and change.

Everyone in an OpenATS workspace has one of six roles: **Super admin**, **Admin**, **Manager**, **Team member**, **Limited** or **Interviewer**. The role decides which roles and candidates they can see and what they can change. Admins set it for each person in **Settings → Team**.

*Team & permissions · Last updated 2026-11-11*

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## The six roles

| Role | Sees and does |
| --- | --- |
| **Super admin** | Everything, including settings and billing. The person who created the workspace; it can’t be given to anyone else. |
| **Admin** | Everything, including settings, billing and the audit log. |
| **Manager** | Everything on the roles, clients and projects they lead. |
| **Team member** | Every role that isn’t confidential, and the ones they’re on. New teammates start here. |
| **Limited** | Only the roles they’re on. |
| **Interviewer** | Only the candidates they interview. |

## What only admins can do

Admins and the super admin are the only people who can open the organization’s settings: **Business information**, **Plans & usage**, **Hiring**, **Email**, **Team** management and **Data & privacy**. That covers billing, imports from another ATS, email templates and sending, the audit log, data exports, erasing a candidate and the privacy request queue. Everyone else’s **Settings** has **Account**, **Appearance**, **Integrations**, **Usage** (where your workspace has limits), **Scout** in OpenATS Cloud, and a read-only **Team** list.

## Day-to-day work

- **Opening roles:** admins, managers and team members.
- **Working with candidates** (moving them, notes, email, scheduling): everyone except interviewers.
- **Ask** (questions answered across transcripts, resumes and notes): admins, managers and team members. Limited members and interviewers see **Ask isn’t available for your role.**
- **Sequences and newsletters:** not shown to Limited members. Admins, managers and team members write newsletters; only admins send or schedule them.
- **Interviewers** see the dashboard, referrals, interviews and settings. On a candidate they interview, they don’t see notes or where the candidate stands.

Mentioning a teammate in a note shares that note with them, and only that note.

## Scorecards stay independent

People on an interview panel can’t see each other’s scorecards until they’ve submitted their own. Turn on **Independent scorecards** in **Settings → Hiring** to apply the same rule to everyone in the workspace, admins included.

## Approvals

With **Approvals** on (**Settings → Hiring → Approvals**), team members request approval instead of publishing a role or sending an offer, and an admin reviews the request from the dashboard, under **Awaiting your approval**.

> **Note:** A change of role takes effect on the person’s next click; they don’t need to sign out. Anything their new role can’t see shows as not found.

## Questions about roles and what each can do

### Is there a hiring manager role?

Not a separate one. Give a hiring manager the role that matches what they should see: **Manager** to lead their department’s roles, **Limited** for just the roles they’re on, or **Interviewer** if they only interview. See [Hiring managers, interviewers and clients](https://openats.ai/docs/team-and-permissions/hiring-managers-interviewers-and-clients).

### Who counts as a paid seat?

Everyone active holds a seat except interviewers, who are free on every plan. Company plans have unlimited seats; the Agency plan is paid per recruiter. See [Plans, billing and seats](https://openats.ai/docs/billing/plans-and-billing).

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Still need help? Write to the OpenATS team at https://openats.ai/support (or support@b150.ai). We reply by email.

Source: https://openats.ai/docs/team-and-permissions/roles-and-access
OpenATS help center: https://openats.ai/docs