# Finding and merging duplicates

> Review the people OpenATS thinks might be the same person, and merge or dismiss each pair.

**Contacts → Possible duplicates** lists pairs of profiles that may be one person, with the reason: the same email, LinkedIn, phone, or name and company. Choose **Keep this profile** on the one to keep, and the other is merged into it. **Not a duplicate** dismisses the pair.

*Candidates · Last updated 2026-11-11*

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## Review possible duplicates

1. Open **Contacts** and choose **Possible duplicates**.
2. Look at each pair and why it was flagged.
   **Same email**, **Same LinkedIn or profile**, **Same phone**, or **Same name and company or location**.
3. Choose **Keep this profile** on the one to keep, or **Not a duplicate**.
   Merging moves the other record’s information onto the one you keep, then deletes it. It can’t be undone.

> **Note:** **Possible duplicates** is there for admins, managers and team members. Limited members and interviewers don’t see it.

Most duplicates never get this far: OpenATS matches people as they’re added. See [How to add a candidate](https://openats.ai/docs/candidates/add-a-candidate).

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Still need help? Write to the OpenATS team at https://openats.ai/support (or support@b150.ai). We reply by email.

Source: https://openats.ai/docs/candidates/duplicates-and-merging
OpenATS help center: https://openats.ai/docs