# AI actions, the limit and usage credits

> What counts as an AI action in OpenATS, what you’re told as the limit nears, what stops at 100%, and how usage credits, the monthly spend limit and Auto-reload work.

AI actions are the only thing an OpenATS plan counts. **Settings → Plans & usage** shows the month’s AI actions against what your plan includes. You are told in the app and by email when the limit is close and when it’s reached. At 100% the assistant stops until the month resets, and the rest of OpenATS keeps working. To keep going, an admin can buy **Usage credits**, which pay for AI actions past the limit at $2 per 1,000.

*Billing & plans · Last updated 2026-11-12*

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## What counts as an AI action

Any AI call your workspace makes is one AI action:

- The assistant’s background reading: email, notes, scorecards, Slack threads and meeting transcripts.
- Anything a person asks for: an evaluation, a draft, a recheck, a report.

> **Note:** The first read of your history, when a workspace first connects, is not counted.

## The AI actions meter

**Settings → Plans & usage** shows **AI actions this month**: what the workspace has used against the number your plan includes. On the Agency plan the number is 10,000 for each recruiter, added together for the workspace. The count starts again each month.

Only a workspace with a live subscription is held to a limit.

## What you’re told

OpenATS tells you when the limit is close and when it’s reached, in the app and by email. There are four notices:

- 80% of the month’s AI actions are used.
- Credits have started to be spent.
- Credits are nearly spent: 80% of what the month may spend.
- The assistant has stopped.

Everyone sees the notice on every page of the app. Admins are also emailed, once per event, with the way to act on it.

## At 100%

The assistant stops: its background work, and the AI people ask for. Anyone who asks it for something while it’s stopped is told why. It starts again when the month resets. The rest of OpenATS keeps working.

## Usage credits

Usage credits let the assistant keep working past the plan limit. Past the limit, AI actions are paid from credits at **$2 per 1,000 AI actions**. Credits are bought and held in US dollars.

1. An admin opens **Settings → Plans & usage** and finds **Usage credits**.
2. Choose **Buy usage credits**.
   Buy $100, $250, $1,000 or another amount from $20. Credits are paid for up front.
3. Under **Use credits past the plan limit**, choose **Turn on**.
   Credits are only spent once this is on, and only after the month’s included AI actions are used. **Turn off** stops it.
4. Set the **Monthly spend limit**.
   This is the most that can be spent from credits in one month. It starts at $50. Raise it, lower it, or set no limit.

When the credits run out, or the monthly spend limit is reached, the assistant stops again until you add credits, raise the limit, or the month resets.

A refund of a credit purchase takes the same share of the credits back.

## Auto-reload

**Auto-reload** is off unless an admin turns it on. Once the workspace is past its plan, when credits fall below an amount the admin sets, OpenATS buys a set amount more with the card on the plan.

- It never charges a workspace that is still inside its plan.
- It never buys past the monthly spend limit.
- If the card is declined, it stops trying and the admins are emailed.

## Questions about AI actions, the limit and usage credits

### Will I be charged if we go over?

Not unless an admin has bought usage credits and turned on **Use credits past the plan limit**. Without that, the assistant stops at 100% and nothing more is charged.

### Do usage credits expire?

No.

### Is there a discount for buying more credits?

No. Credits always pay for AI actions at $2 per 1,000.

### Can credits top up automatically?

Yes, if an admin turns on **Auto-reload**. It is off until then.

### What still works when the assistant has stopped?

The rest of OpenATS: everything that doesn’t need AI, such as search, the pipeline, email and imports.

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Still need help? Write to the OpenATS team at https://openats.ai/support (or support@b150.ai). We reply by email.

Source: https://openats.ai/docs/billing/ai-actions-and-usage-credits
OpenATS help center: https://openats.ai/docs